Dear Customers, please note that online orders placed during summer break will be taken care of from September 4th when Customer Care service will be available again. Thank you for your waiting and happy summer holidays.

Legal Area


Terms and conditions of use
 

Dear Customer,

Welcome to Pakerson Digital Boutique of luxury handmade footwear and accessories (store.pakerson.it). Access to and use of the store.pakerson.it website are subject to the provisions of these General Conditions of Website Use. It is assumed that when accessing and using this website, as well as purchasing products at store.pakerson.it, the user has read and understood these General Conditions of Website Use. This website is directly managed and maintained by Sutorius srl (hereinafter also referred to as “Website Manager”) with registered offices in Italy, Via Fonda, 9 - 50050 Cerreto Guidi (Florence), Register of Companies reg. no. 04260220480, Tax Code and VAT number 04260220480, fully paid-up company capital Euro 104,000.00.

On this site, you can find information concerning orders and shipments, refunds, and returns of products purchased at store.pakerson.it, as well as other general information concerning the services provided by store.pakerson.it. Remember that you are always welcome to contact store.pakerson.it by e-mail to store@pakerson.it . For any other legal information you may require, please consult the General Conditions of Sale section of this website.

Access to and use of Pakerson Online Store, including display of the web pages, communications with the Website Manager, downloading of product information and purchase of products at this website, are activities conducted by our users for purely personal use, unrelated to any commercial, entrepreneurial, and/or professional activity in which they may be engaged. Please remember that you are the sole subject responsible for your use of the store.pakerson.it website and its contents. The Website Manager may not be held responsible for use of this website and/or its contents in manners not in compliance with current laws and regulations, without prejudice to the Website Manager’s liability in case of wilful misconduct or gross negligence. In other words, the website user is the sole party responsible for communication of incorrect information and/or data, false data or data relative to third parties, without the consent of said third parties and in consideration of incorrect use of the data.

Finally, since all materials downloaded from or otherwise obtained through use of this service are so obtained at the sole discretion and risk of the user, any and all liability for damage to computer systems and/or for loss of data resulting from download operations shall be the sole responsibility of the user and cannot be ascribed to the Website Manager. The Website Manager declines any and all responsibility for damages deriving from the impossibility to access the services available at the site and/or damages caused by viruses, corrupted files, errors, omissions, interruptions of service, deletion of contents, problems linked to the network, providers, or telephonic and/or electronic communications connections, unauthorized access, alteration of data and/or failed and/or defective operation of the user’s own electronic equipment.

The user is responsible for safeguarding and correct use of his/her own personal data, including the credentials permitting access to reserved services, as well as for any damaging or prejudicial consequences that may accrue to the Website Manager or to third parties pursuant to incorrect use, loss, and/or subtraction of said information.

Privacy Policy

The Customer is invited to carefully read the Privacy Policy, which applies even should a user access store.pakerson.it and make use of the website services without making any product purchase. The privacy Policy aids the Customer to understand how store.pakerson.it collects and uses users’ personal data and for what purposes.

Intellectual Property Rights

The contents of Pakerson Digital Store, such as (for example only) the works, images, photographs, dialogues, music, sounds, and videos, documents, drawings, figures, logos, and all other material, in whatever format, published on the store.pakerson.it website, also including the menus, web pages, graphics, colours, outlines, tools, character fonts and the website design as a whole, the diagrams, layouts, methods, processes, functions, and software that make up store.pakerson.it, are all protected by author’s rights legislation and all other protection offered for the intellectual property rights held by the Website Manager and/or the other holders of said rights. No part of store.pakerson.it or of its contents may be reproduced, in whole or in part, in any form whatsoever, without the express written consent of the Website Manager. The Website Manager holds the exclusive right to authorize or prohibit direct or indirect reproduction, whether temporary or permanent, in whatever manner and/or form, in whole or in part, of store.pakerson.it and the contents thereof. As concerns use of store.pakerson.it, the user is authorized only to view the web site and its contents, and also to perform all necessary actions for reproduction that is temporary, without economic relevance to the user, which are considered transitory and/or ancillary to and integral to and essential for viewing store.pakerson.it and its contents; and any and all operations relative to visiting the website, which are carried out solely for legitimate use of store.pakerson.it and its contents. The user is not, instead, authorized to make any reproduction whatsoever, on any support, of all or any part of store.pakerson.it and/or its contents. Any such reproduction must be authorized in each case by the Website Manager or, if it be the case, by the authors of the single works on the website. Said reproduction must in any case be conducted for legal purposes only and in respect of the protection afforded by author’s rights legislation and any other intellectual property rights held by the Website Manager and/or the authors of the single works on the website. The authors of the single works published on the store.pakerson.it website have the right to claim ownership of their work/s at any time and to oppose any deformation, mutilation, and/or other modification of the works themselves, including any and all actions that may cause damage to the works or to the authors’ image and reputation. The Customer agrees to respect the author’s rights of the artists who have chosen to publish their works on store.pakerson.it or who have collaborated with store.pakerson.it to create new expressive and artistic forms for publication, even if not in an exclusive manner, on the website, or that are integral parts of the site. Furthermore, the Customer is in no case authorized to make use, in any manner or form, of the contents of the website and/or any single work published thereon and protected by author’s rights legislation or any other form of intellectual property protection. For example only, the Customer may not alter or in any other manner modify the contents and/or the protected works without the approval of the Website Manager and, where applicable, of the single authors of the works published at store.pakerson.it.

Trademarks and domain names

All the other distinctive signs, designs, and expressions that distinguish the products sold at store.pakerson.it and appearing on the website are registered marks of the respective owners and are used on store.pakerson.it for the sole purpose of distinguishing, describing, and publicizing the products on sale at store.pakerson.it. The Website Manager and all the other owners of the registered marks have the faculty to make exclusive use of the marks in which each holds the rights. Any use of these marks not in compliance with applicable laws is not authorized and therefore entails serious legal consequences. Use of said trademarks and/or any other distinctive signs, designs, and expressions appearing on store.pakerson.it, in any manner, for the purpose of deriving undue advantage from the distinctive character or reputation of these marks and/or in any manner that could cause damage to the marks themselves and/or to their owners is strictly prohibited.

Links to other websites

Pakerson Online Boutique contains hypertext connections (links) to other websites which are in no way associated with store.pakerson.it. The Website Manager neither controls nor monitors these websites and/or their contents. The Manager cannot be held liable for the contents of these sites and/or the rules adopted by them in respect of (but not limited to) user privacy and processing of users’ personal data during Customer visits to these sites. Users are accordingly warned to pay careful attention when accessing these websites via the links from store.pakerson.it and to carefully read the conditions of use and the privacy polices of these individual sites. Please remember that these General Conditions of Use and the store.pakerson.it Privacy Policy are not applicable to websites managed by subjects other than the store.pakerson.it Website Manager. The store.pakerson.it website provides links to other sites for the sole purpose of aiding users to search and surf the Internet and facilitate hypertext connection with other sites via the Internet. By providing these links, the Website Manager is not recommending these sites to users or that users access/visit these sites, and does not provide any guarantee concerning their contents and/or the services and products offered/sold by these sites to Internet users.

Links to Pakerson Digital Boutique

Anyone interested in activating links to the home page and other pages of the store.pakerson.it website which can be publicly accessed may contact the Website Manager by e-mail at store@pakerson.it . The Website Manager must be contacted to obtain authorization to provide links to store.pakerson.it. The Website Manager grants authorization to link to store.pakerson.it free of charge and on a non-exclusive basis. The Website Manager retains the faculty to object to direct links to its web site in the case in which the applicant who intends to activate links to store.pakerson.it is found to have adopted unfair business practices and/or practices which are not generally adopted or accepted by the members of the trade and/or has conducted unfair competition vis-à-vis the Website Manager, in the past, or should it be feared that in the future such practices may be adopted in the future; or when the applicant has, or it is feared that it may conduct activities such as to discredit the Website Manager, its website, and/or its services. In any event, activation of deep links (such as deep frames) to store.pakerson.it is strictly prohibited, as is unauthorised use of meta-tags (that is, without the express consent of the Website Manager).

Disclaimers on content

The Website Manager has adopted all reasonable measures to prevent publication, on the website, of contents that describe or depict scenes and/or situations involving physical and/or psychological violence or descriptions/depictions that could be considered inappropriate to the civil beliefs, human rights, and personal dignity and sensibilities of users of the store.pakerson.it website, in any form or expression. In any case, the Website Manager does not guarantee that the contents of the web site are appropriate or lawful in other countries outside of Italy. However, in the event that such contents are deemed to be unlawful or illegal in some of these countries, we ask you to refrain from accessing our website. Should you choose to access this website, we hereby inform you that your use of the services provided by store.pakerson.it shall be your sole and personal responsibility. Furthermore, the Website Manager has adopted all suitable precautions to ensure its users that the content of store.pakerson.it is accurate and does not contain any incorrect or out-of-date information at the time of publication on the website and, insofar as possible, afterwards. Nevertheless, the Website Manager cannot beheld liable by users for the accuracy and completeness of the content published on store.pakerson.it, to the exception of liability for wilful misconduct or gross negligence and without prejudice to any other provisions of the law. Additionally, the Website Manager cannot guarantee that the website will operate continuously, without interruptions and without errors or malfunctions deriving from Internet connections. Although the Website Manager does everything in its power to ensure uninterrupted access to its website, the dynamic nature of the Internet and web content may be such as to not permit store.pakerson.it to operate without any suspensions of service, interruptions, or discontinuities due to operations for updating the website. The Web Manager has adopted all appropriate technical and organisational measures to protect the services offered at store.pakerson.it, the integrity of the data transmitted and received, and its electronic communication against unauthorised use and/or access as well as to prevent risks of dissemination, destruction and loss of data and confidential/non confidential information relative to users of store.pakerson.it, and to prevent unauthorised and/or unlawful access to such data and information.

Our Business Policy

The Website Manager has adopted a specific business policy; its mission consists of selling products through its services and its web site only to “end users” or “Customers”. The term "Customer" refers to any natural person who deals with store.pakerson.it for purposes not related to any commercial, entrepreneurial, or professional activity he/she may carry on. If you are not a “Customer” under this definition, we kindly request that you refrain from using our services to purchase products at store.pakerson.it. In line with its sales policy, the Website Manager reserves the faculty to refuse orders from subjects different from “Customers” and/or orders that do not meet the conditions of the General Conditions of Sale and these General Conditions of Website Use.

Applicable Law

These General Conditions of Use shall be governed by Italian law; accordingly, any controversy that may arise between the Website Manager and any of the end users/Customers concerning said Conditions will be settled in accordance with applicable Italian law.

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Terms and conditions of sale

Offer and sale of products via our website (store.pakerson.it) are regulated by these General Conditions of Sale. Products purchased at store.pakerson.it are sold directly by Sutorius srl (hereinafter also denominated “Seller”), with registered offices in Italy, Via Fonda, 9 - 50050 Cerreto Guidi (Florence), Register of Companies reg. no. 04260220480, Tax Code and VAT number 04260220480, fully paid-up company capital Euro 104,000.00. Remember that you may contact the Seller at any time by e-mail to store@pakerson.it. For any other legal information you may require, you are invited to consult the General Conditions of Website Use, Privacy Policy, and Right of Withdrawal sections of this website.

Our Sales Policy           

At store.pakerson.it, the Seller offers its products for sale and conducts e-commerce activities only with its end users or “Customers.”           

The term “Customer” refers to any natural person who deals with store.pakerson.it for purposes not related to any commercial, entrepreneurial, or professional activity he/she may carry on. If you are not a “Customer” under this definition, we kindly request that you refrain from transacting purchases at store.pakerson.it.                     

In line with its sales policy, the Seller reserves the faculty to not fill orders from subjects different from “Customers” and/or orders that do not meet the conditions of the Seller’s sales policy.    

These General Conditions of Sale regulate only the offer, forwarding, and acceptance of purchase orders for products offered for sale at store.pakerson.it, stipulated between store.pakerson.it users and the Seller.                 

How to stipulate a contract with the Seller       

To stipulate a contract for purchase of one or more products at store.pakerson.it, the Customer must fill in the electronic-format order form and send it to the Seller, over the Internet, in accordance with the instructions given below.      

The order form contains a link to the General Conditions of Sale and the Right of Withdrawal Notice, as well as a summary of all the information relative to the essential characteristics of each product ordered and the relative price (inclusive of all applicable taxes, charges, and duties), the methods of payment that may be used to purchase of each product, and the terms and conditions of delivery of purchased products, shipping and delivery costs, the conditions that must be met by the Customer when exercising the right to withdraw from the contract, and terms and conditions for returning purchased products.                     

The contract is considered concluded when the Seller receives the Customer’s electronically transmitted order form and has verified the correctness of the data relative to the order.

The Customer will be requested to read the General Conditions of Sale and the Right of Withdrawal Notice before proceeding with product purchase (by transmission of the order form).       

The order form will be entered in our database for the time required to fill the order(s) and in any case  only for the time permitted by law. The Customers may access his/her order forms from the “My Orders” section of the website.                

The Customer will also be requested to review each order form and correct any erroneous data before proceeding with transmission of the order.          

The language options available for concluding contracts with the Seller are Italian and English.

Once the contract is stipulated, the Seller will proceed with registering the purchase order.                           

The Seller retains the faculty to not fill orders that do not offer sufficient guarantees of solvency or that are incomplete and/or incorrect, or in the case of non-availability of the product(s) ordered. In these cases, the Customer will be notified, via e-mail, that the contract has not been concluded and that the Seller will not proceed with filling the order, specifying the reasons therefore. Should products presented at store.pakerson.it no longer be available for sale at the time of the Customer’s last access to the site or transmission of the order form, it shall be the Seller’s duty to communicate the unavailability of the product/s ordered, with all due haste and in any case within 30 (thirty) days from the day following the day on which the order form was transmitted to the Seller. This case, should the order form have been transmitted and the product paid for, the Seller will refund all amounts paid.                            

By electronically transmitting an order, the Customer unconditionally accepts these General Conditions of Sale and agrees to observe said Conditions in all relations with the Seller. Customers who do not accept any or all of the conditions set forth in the General Conditions of Sale are invited to refrain from transmitting order forms for purchase of products at store.pakerson.it.         

By transmitting an order form, the Customer confirms that he/she is aware of and accepts these General Conditions of Sale and the other information provided at the store.pakerson.it website, whether directly on consulted pages or accessible via link, including the General Conditions of Website Use, the Privacy Policy, and the Right of Withdrawal Notice.        

Upon conclusion of the contract, the Seller will transmit to the Customer, via e-mail, a purchase order receipt containing the information given in the order form (link to  the General Conditions of Sale and the Right of Withdrawal Notice, information concerning essential product characteristics, and detailed information concerning price, method of payment, and delivery costs).

Disclaimers and product price information      

Only Pakerson brand products are offered for sale at store.pakerson.it.                 

The Seller does not sell used products or seconds or any products in any way inferior in quality to the standards applicable to corresponding products offered on the market.   

The essential characteristics/features of each product are illustrated at store.pakerson.it in the single product information sheets. The images and the colours of the products viewed at store.pakerson.it may, however, not exactly correspond to the actual products, due to the quality of reproduction offered by the Customer’s Internet browser and monitor.             

The published product prices may be subject to updates. Always check the final sale price before transmitting the order form.       

The Seller cannot accept purchase orders from any countries not listed on the splash page.                          

In the case of exercise of the Right of Withdrawal by the Customer, the Seller retains the faculty to not accept return of products, the essential and/or quality characteristics of which have been in any way altered, or return of products which have suffered damage.

Payment         

The Customer may choose any of the payment methods and delivery options listed in the order form.               

In case of payment by credit card, the financial information (for example, credit/debit card number, date of expiry) will be sent to the bank delegated by the Seller to supply the relative remote electronic payment services, by encrypted protocol in order to guarantee that third parties can in no way gain access to said financial information. This information will never be used by the Seller for purposes other than completing the procedures relative to purchases and for making refunds in case of product returns after a Customer has exercised the right to withdraw from the contract, or should the Seller be required to communicate the information to the police or make notification of fraudulent acts committed at store.pakerson.it. The price indicated in the order form for product purchase and relative shipping costs will be charged against the Customer’s transaction account at the time of order of the products. In the unlikely event the Seller determines the item is not available after the Customer places the order, the Seller will send an email to the Customer and the cost of the item will be refunded.

In case of payment by bank transfer, the Customer will make the payment within three working days,otherwise the order will be cancelled.  

Shipping and Delivery

Shipping and delivery of the products is handled by parcel carrier as illustrated in the table. Should a product require C.I.T.E.S. authorization for special materials, delivery will be delayed by 7 working days. Remember that customs duties are at your expense and payable to the carrier at  time of delivery. The times given in the table are the days needed to complete the shipment from the time the Customer receives notification that the order has shipped. The Seller requires from 2 to 20 working days to prepare orders: handcrafting and customization are the hallmarks of Pakerson excellence. 
Please, note that online orders placed during Summer closure will be processed from September and orders placed during Christmas break will be taken care of from January. Please, check the precise date at store@pakerson.it. We are grateful for your kind waiting.

Please note: we are pleased to inform our esteemed Russian Customers that shipments to Russia will be now delivered at their address via trackable postal service within 2 - 10 working days.

Customer Assistance

You are invited to contact our Customer Assistance service for any information you may require. Contact Pakerson by e-mail at store@pakerson.it; or call +39 0571 559255.

Privacy

Access the Privacy Policy for information concerning processing of Customers’ personal data.

Customers are also invited to read the Seller’s General Conditions of Website Use, which contains important information about how the Seller processes Customers’ personal data and about the Seller’s data security systems.                                

Applicable Law

These General Conditions of Sale are regulated by Italian law and, in particular, by the provisions of Legislative Decree no. 206 of 6 September 2005 (Consumer Code) with specific reference to the laws regulating distance selling, and by Legislative decree no. 70 of 9 April 2003, addressing certain aspects of electronic commerce.

Modifications and Updates

These General Conditions of Sale are subject to modification at any time and/or in response to changes in applicable laws and regulations. Any new versions of the General Conditions of Sale will take effect on the date of publication on the store.pakerson.it website.

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Return policy

Right to Withdrawal

You are entitled to withdraw from the contract concluded with the Seller without any penalty and without specifying the reason, within ten (10) working days after the date of receiving the purchased products from store.pakerson.it.      

Please note that only products purchased from Pakerson Digital Boutique (store.pakerson.it) will be accepted for return. If you wish to return an item purchased from one of other Pakerson stores, please contact the shop where you originally purchased the item for their Return Policy.

Further, please, be aware that for special ordered items, non-stock items, discontinued items, and made-to-measure items, returns, refunds and size exchanges are not accepted. We apologize for any inconvenience.

To initiate a return, first you must contact the Seller by e-mail at orders@pakerson.it to notify your intention to return the goods. You will soon receive your necessary return request authorization e-mail by our Customer Care Service. 

To withdraw from the contract you must use the Return Form that you will find inside the package. You must return the products to the Seller within ten (10) working days after the date on which you received the products. 

For orders above 100 euro, the Seller will withhold a flat rate of 30 euro from the refund equal to the amount previously paid by Pakerson o ship and deliver the purchased products to your address.

The only expenses to your account include:

- transport costs borne previously for receiving the goods at your address (except in the case of availing of free-of-charge delivery entirely to the account of the Seller) plus 30 euro (for orders above 100 euro) equal to the amount previously paid by Pakerson to ship and deliver the purchased products to your address;

- shipping costs for returning the purchased products to the Seller.

- As the Customer assumes full responsibility in case of damage of returned product/s during shipping, we strongly recommend Customers to purchase shipping insurance. Further, in case your country is not a EU Member State, you will be responsible for any import taxes incurred by the Seller. We recommend the Customes to use a trackable shipping method since it protects them if their items get lost in the post.

The Right to Withdraw is understood as exercised correctly when - in addition to compliance with the terms and methods described above - the following conditions are fully complied with:

1. Notification must be sent by email to orders@pakerson.it to inform the Seller of the returning of the goods and a return request authorization e-mail must be received from the Seller;

2. The Return Form must be correctly filled out in capital letters and forwarded to the Seller together with the goods within ten (10) working days after receipt of the products.

3. The products must not have been used, worn, or damaged.

4. The products must be returned in their original packaging.

5. The returned products must be delivered to the Seller within ten (10) working days after the date on which the Customer received the products.

The Customer must send the products to the following return address:

Reso per Boutique Digitale Pakerson

Sutorius srl

Via Fonda, 9

50050 Cerreto Guidi (FI)

Italy

 

If the Right to Withdraw is exercised according to the methods and terms indicated in this paragraph, the Seller will reimburse any sums already paid for the purchase of the products, net of the shipping expenses borne by the Seller as per the established terms and methods.            

The sums will be refunded in the shortest possible time and in all cases, the reimbursement procedure will be activated within thirty (30) days after the date on which the Seller learns that you wish to exercise the right to withdraw, once the correct execution of the aforementioned terms and conditions has been ascertained. The Seller will withhold the delivery expenses from the refund that shall be to your account, plus a flat rate of 30 euro (for orders above 100 euro) equal to the amount previously paid by the Seller to ship and deliver the purchased products to your address.

If you fail to comply with all the methods and terms for exercising your right to withdraw as specified in this paragraph, you will not be entitled to a refund of the sums already paid to the Seller; nevertheless, you may have the products sent back to you at your expense and in the same conditions in which they were returned to the Seller. Otherwise, the Seller shall be entitled to keep the products in addition to the sums already paid for their purchase.

Refunds: terms and conditions             

After the products have been returned, the Seller will check that they are compliant with the terms and conditions laid down in the previous paragraph. In the event of a successful outcome of the inspection, the Seller will send you an email confirming acceptance of the returned products.    

Irrespective of the payment method you used, the Seller will make the refund in the shortest time possible and in any case within thirty (30) days after the date of notification of the exercising of your right to withdraw, following verification of correct execution of said right and acceptance of the returned products.

If the recipient of the products indicated in the order form is not the same subject who has made payment of the sums owed for their purchase, in the event of exercising the right to withdraw, the Seller will refund the amounts to the subject making the payment.     

Out-of-court Dispute Resolution.

 

Privacy             

You can obtain all information regarding the processing of your personal data by accessing the Privacy Policy.

If you have not already done so, we also invite you to read our General Terms and Conditions for Use as they contain important indications on how we process the personal data of our users and the security systems adopted.    

Applicable laws             

The General Sales Terms and Conditions are governed by Italian law and in particular, Legislative Decree no. 206 dated 6 September 2005 concerning the Consumer Code, with specific reference to the regulations governing distance selling contracts, and Legislative Decree no. 70 dated 9 April 2003 on several issues concerning electronic commerce.

Amendments and updates            

The General Sales Terms and Conditions are amended from time to time, also in consideration of any regulatory amendments. The new The General Sales Terms and Conditions will be effective as of the date of publication on store.pakerson.it.                

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Privacy policy

Sutorius srl, Via Fonda 9 - 50050 CERRETO GUIDI - FI is the party responsible for processing Customers’ personal data.

For Sutorius srl, privacy protection is a fundamental concern. Sutorius srl pledges to keep users’ personal data strictly confidential. We feel that providing our website users with full notice and explanations of applicable privacy laws and the measures we adopt for protecting their privacy helps us provide better service. The criteria applied by Sutorius srl when processing personal data are set forth below.

Why is personal data collected?

Sutorius srl gathers and processes users’ personal data in order to provide better service and to facilitate user access to a vast range of products and services. Personal data is also used for the purpose of providing our users with updates on new products and other information which Sutorius srl feels may be of interest. Additionally, personal data may be used to contact users to invite them to participate in market surveys, which help us to assess overall customer satisfaction and to develop improved products.

How is personal data collected?

Information concerning our users is collected in many different ways. For example, the information we use to contact our customers may be requested when users write to Sutorius srl, call to request a service, or participate in an online survey. Furthermore, users are required to provide information when they register for Sutorius srl online services or enter their names on a mailing list. This information is collated and stored in a secure database.

When can personal data be divulged?

Sutorius srl is a global-level organization, and for this reason users’ personal data may be shared with the companies making up the Sutorius srl distribution network, located in various places around the world. Users’ personal data are protected by  Sutorius srl as required by and in accordance with applicable privacy protection guidelines, laws, and regulations.  Sutorius srl collaborates with other companies which participate in providing the services offered by Sutorius srl. These companies may be given access to users’ personal data, but said data are communicated to third parties for use only in connection with provision of the service and the companies in question are required by law to safeguard personal data in the same manners and according to the same standards adopted by Sutorius srl.

We may sometimes be required to divulge customers’ personal data, by law or during the course of legal proceedings. Additionally, Sutorius srl may also divulge customer when such an action is deemed to be necessary and in the public interest.

How are customers’ personal data protected?

Sutorius srl safeguards the data submitted by users by physical, electronic, and management-related/organisational procedures. Sutorius srl invites users to take all necessary precautions to protect their personal data on the Internet and recommends changing passwords frequently, using passwords containing combinations of letters and numbers, and using only a secure browser.  

The Sutorius srl webstore (store.pakerson.it) makes use of the SSL (Secure Sockets Layer) encryption standard on all website pages that request personal data. In order to make purchases at store.pakerson.it, customers must use a browser with SSL protocol capability, such as Netscape Navigator 3.0 (or higher version) or Internet Explorer. This method protects personal data and credit card information during transmission over the Internet.

Accessing your personal data

Users may access the information concerning them at any time. To consult and/or update the personal data concerning you that has been collected by Sutorius srl, please contact store@pakerson.it .

Collection of other personal information

Users may visit the Sutorius srl website anonymously. Even in the anonymous mode, however, the browser automatically communicates the type of computer and operating system employed by the user.

Like many other websites, the Sutorius srl website makes use of “cookie” technology. The first time a user connects to the website, a cookie (a small data package) identifies the browser with a random, unambiguous number. Cookies do not reveal any personal information about the user, to the possible exclusion of the user’s first name, which is used to welcome users on later visits to the site. Cookies allow us to track site usage, to learn which sections of the site are most frequently visited, what paths visitors follow when navigating the site, and how long they remain connected.  Cookies are used to study traffic flows on the Sutorius srl website, for the purpose of improving the efficiency of its operation.

In certain of the e-mail messages sent to users, Sutorius srl makes use of “click-through” URLs. If a user clicks one of these URLs, he/she is routed through the Sutorius srl web server before being routed to the destination site. Sutorius srl uses “click-throughs” to learn about customer interest in certain topics and to gauge our communications efficiency.

Our commitment to privacy is company-wide

In order to best guarantee the confidentiality of personal information, these privacy protection guidelines are communicated to each and every employee of Sutorius srl.

Sutorius srl will not knowingly collect personal data from children, nor knowingly send any requests for personal information to children.

The Sutorius srl website contains links to other websites.  Sutorius srl does not share its users’ personal information with these websites and does not take responsibility for the privacy policies of these websites. Sutorius srl recommends that its users to carefully read the  privacy polices of these individual companies.

Should Sutorius srl need to make any use of any personal data different from the intended uses stated at the time the data is collected, the user will be contacted by e-mail at the most recent address available to Sutorius srl. If a user has not authorized dispatch of communications, no such communication will be received nor will the personal data in question be used in any other manner than that originally authorized.

The Sutorius srl privacy protection guidelines and policy are subject to change at any time. Sutorius srl therefore recommends that users check the privacy policy at regular intervals and take note of any changes.  

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